Jawatan Kosong Medical Records Officer di FULLERTON HEALTHCARE GROUP PTE LTD

    Singapore Advertised: 16-January-2020 Closing on 15-February-2020


    Sebelum Anda mencadangkan Jawatan Kosong Medical Records Officer di FULLERTON HEALTHCARE GROUP PTE LTD ini yang terbaru atau tekan butang Sapukan Sekarang, Anda mesti memahami dan menjalankan setiap peruntukan laman web kami (pengurus portaloker) di bawah:

    • Iklan jawatan kosong ini telah dicipta oleh FULLERTON HEALTHCARE GROUP PTE LTD , kami tidak mengubah / menambahkan / memvalidasi setiap jawatan kosong secara langsung.
    • Keputusan iklan jawatan kosong ini SAHAM PERCUMA dari web jobstreet.com.sg, kami tidak akan meminta bayaran secara langsung atau melalui syarikat yang berkenaan.
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    Fullerton Health is a leading provider of corporate healthcare solutions in Asia Pacific with more than 198 fully-owned clinics, almost 2,000 employees including more than 1,400 healthcare professionals and six call centres across five countries.  As a fully integrated healthcare organisation, Fullerton Health provides enterprise healthcare services such as occupational health services, primary care services, executive health screening and medical benefits management services, and speciality services such as medical assistance & evacuation services, medical specialist services, medical diagnostic imaging services and physiotherapy.

    Purpose of Position:
     
    You will be responsible for providing quality frontline services to patients. Core duties include patient registration, appointment bookings, medical records management and cashiering. MRO also sees to front-line patient relations, performs financial counselling and takes on clinical responsibilities to assist other medical professionals to facilitate care delivery..
     
    Roles and Responsibilities:    
    • Assist in the tracking and organization of medical records
    • Ensure and maintains medical records storage and archiving
    • Arrange for transfer of documents when required to respective clinics or patients
    • Provide administrative support for medical records management
    • Collate all aspects of medical report and checks if report is complete
    • Maintain continuity of work operations by documenting and communicating actions, irregularities, and continuing needs
    • Ensure accuracy and privacy is maintained in report management and when sending it out to clients
    • On-Site Reports Management
    • Retrieve medical records by following chart-out procedures; documenting reasons charts cannot be retrieved for statistical and follow-up purposes
    • Retrieve medical records for complaints management and tracing purpose.
    • Prepare Health Screening Reports for review appointments or upon patient requests
    • Liaise between other departments for results and reports and follow-ups of pending cases to be expedited
    • Assist in following up and preparing the relevant documentation for all tests that patients undergo i.e. Pre-employment examination, ITUS documentation
    • Supervise less experienced staff and act as a source of advice to ensure their learning needs are met
    • Any other responsibilities & tasks assigned by Clinic Supervisor / Operations Executives / Operations Manager.
     
    Requirements:
    • Education: GCE ‘N’ / ‘O’ level / NITEC / Higher NITEC/ Diploma
    • Experience: 1 to 2 years relevant experience 
     
    Key Skills:
    • Proficient in Excel and Words
    • Meticulous and comfortable with numbers
    • Developing written and oral communication skills with the ability to effectively communicate with all stakeholders – both internal and external.
    • Possess excellent phone etiquette and client service abilities to interact with patients, nurses and physicians
     
    Key Performance Indicators:
    • Adhere to the policies, procedures, standards protocols in the organization
    • Communication between staff, patient and team
    • 100% accuracy in medical records
    • 100% retrieval of medical records
    • Meet the target turnaround time for the respective targets based on company
    • Overall patient satisfaction
    • Number of mistake events
    • Follow-up with the relevant stakeholders whenever necessary
     
    Job Requirements/ Expected Behaviour Traits:
    • Computer literate.
    • Able to work on weekends
    • Proven high level of professionalism, maturity and candour in daily work ethic
    • Ability to multi-task and a team player
    • Dependable to get the work done
    • Ability to deliver results in a high-pressure environment.
    • Ability to operate autonomously using initiative, sound reasoning, listening and decision-making skills.

    PURPOSE
    Affordable and Accessible Care for All in Asia Pacific
     
    VALUES
    • Compassionate - We care deeply for our patients and place them at the center of everything we do
    • Teamwork - We value and nurture our people to achieve excellence together
    • Partnership - We build long-term relationships with our partners and healthcare community
    • Innovation - We dare to create and to embrace change
    • Integrity - We do the right thing and we ‘walk the talk’


    Alamat perusahaan :
    FULLERTON HEALTHCARE GROUP PTE LTD
    Orchard Plaza Singapore



    Info Loker Singapore , Info Loker FULLERTON HEALTHCARE GROUP PTE LTD , Info Loker General/Cost Accounting


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